Types of meter

Smart meters are the next generation of gas and electricity meters. They communicate between your home and your energy supplier using a wireless network, sending automatic meter readings.

Help with your Smart meter

• How do I read my electricity Smart meter?
• How do I read my gas Smart meter?
• Getting the most from your Smart meter
• Help with your Smart Energy Display (SED)

Getting a Smart meter

• How to get a Smart meter
• About your Smart meter installation

Get a Smart meter

Credit (standard) meters are the most common type of meter in the UK. If you pay by Direct Debit and give meter readings, this is likely to be your meter type.

Understanding credit meters

• Credit meter tariffs
• Can I exchange my credit meter for a prepayment meter?

Credit meter readings

• Reading your meter

Send a meter reading

An Economy 7 meter records your usage on 2 rates – a day rate, and a cheaper night rate.

Help with your meter

• What are the Economy 7 peak and off-peak periods?
• I have an Economy 7 meter, do I have to choose an Economy 7 tariff?
• How can I make the most of Economy 7?

Economy 7 meters

• What is Economy 7 and how does it work?

Get a quote

Prepayment meters are pay-as-you-go meters. These require you to pay for your energy before you use it, usually by adding money to a card or 'key'.

Prepayment meters

• Prepayment meter information
• Prepayment tariffs
• Your payment key or card

Managing your meter

• Topping up credit
• Your statement
• Prepayment error messages
• Understanding your meter display
• Can I exchange my prepayment meter for a credit meter?