Our website is closing
npower is now part of the E.ON group, which means our customers are gradually being moved over to become customers of E.ON Next - a subsidiary of E.ON. The npower website will close down in early June 2021. The npower Business Solutions website will remain online.
The Ofgem price cap
On 5 February the energy regulator, Ofgem, announced an increase in the price cap for customers on standard variable rates from 1 April 2021.
This means our gas and electricity prices have now changed for customers on our standard variable tariffs. You don’t need to do anything - if you’re affected you’ll have received a letter around the end of February, telling you all you need to know.
Coronavirus (COVID-19)
We’re taking all necessary measures to help ensure the safety of our customers and employees.
Manage your account
Don't have an account?Here are some things you can do without one
Home and energy guides
We’ve put together some handy guides to help you with your everyday energy management.