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Our prices have changed

If you’re on one of our standard variable tariffs, our gas and electricity prices changed from 1 October 2020 in line with Ofgem’s default tariff price cap. Find out why it happened and how it will affect you.

View price change details

Why choose npower?

Switch to npower

Switching to npower is simple. We'll contact your current supplier and let them know you're moving your energy supply so you don't have to do a thing.

Find out more about switching

Account Management

Do it online

Activate your online account and get access to your energy on the go. From viewing a bill to checking your usage, it's simple and secure.

Find out more about an online account

The npower mobile app

Get mobile

Staying on top of your energy has never been simpler. With our app it's easy to send your meter reading and keep track of your bills and payments.

Find out more about our mobile app

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Account management

Manage your account

Log in

Activate online account

Don't have an account?

Here are some things you can do without one

Send a meter reading Make a payment Tell us you're moving home Is your tariff ending? Get a Smart meter

Home and energy guides 

We’ve put together some handy guides to help you with your everyday energy management.

Energy saving guides

Community activity

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Warm Home Discount

Find out if you're eligible for an annual benefit of £140 (Inclusive of VAT) on your electricity bill, with the Warm Home Discount scheme.

Learn more about Warm Home Discount

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ECO scheme 

You could qualify for free home improvements under the Energy Company Obligation (ECO) scheme. See if you're eligible in just a few easy steps.

Go to ECO scheme

We're supporting the Service with Respect campaign 

npower is proud to support the new ‘Service with Respect’ campaign from the Institute of Customer Service. This combats the abuse and anti-social behaviour experienced by essential workers in customer-facing roles.

Learn more about the Service with Respect campaign  

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