Our website is closing
npower is now part of the E.ON group, which means our customers are gradually being moved over to become customers of E.ON Next - a subsidiary of E.ON. The npower website will close down in early June 2021. The npower Business Solutions website will remain online.
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The Ofgem price cap
On 5 February the energy regulator, Ofgem, announced an increase in the price cap for customers on standard variable rates from 1 April 2021.
This means our gas and electricity prices have now changed for customers on our standard variable tariffs. You don’t need to do anything - if you’re affected you’ll have received a letter around the end of February, telling you all you need to know.
We’re taking all necessary measures to help ensure the safety of our customers and employees.
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Home and energy guides
We’ve put together some handy guides to help you with your everyday energy management.