Take control of your energy usage with a new Smart meter

Join millions of other households with a Smart meter and make it easier to see where you could save money.

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Our prices are changing

If you’re on one of our standard variable or Fix Again tariffs, our gas and electricity prices will be changing on 1 January 2019 in line with Ofgem’s default tariff price cap. Find out why it’s happening and how it will affect you.

View price change details

Why choose npower?

Switch to npower

Switching to npower is simple. We'll contact your current supplier and let them know you're moving your energy supply so you don't have to do a thing.

Find out more about switching

Account Management

Do it online

Activate your online account and get access to your energy on the go. From viewing a bill to checking your usage, it's simple and secure.

Find out more about an online account

The npower mobile app

Get mobile

Staying on top of your energy has never been simpler. With our app it's easy to send your meter reading and keep track of your bills and payments.

Find out more about our mobile app

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Account management

Manage your account

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Don't have an account?

Here are some things you can do without one

Send a meter reading View or pay a bill Tell us you're moving home Is your tariff ending?

Customer offer

Free Take Time Out annual membership worth £60

See Take Time Out offer

Available to our energy customers. Terms and conditions apply.

View all customer offers

Take Time Out offers from My Protein, Cinema Vouchers, Prezzo, Family Attractions and Deliveroo.

Boiler & central heating cover

Allianz Logo

Keep your home warm and working with breakdown cover, provided by Allianz. Peace of mind that won’t break the bank.

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Home and energy guides 

We’ve put together some handy guides to help you with your everyday energy management.

Energy saving guides

npower plans to merge with SSE's domestic retail business in Great Britain

npower announced that it plans to merge with SSE's domestic retail business in Great Britain to create a major new energy supply and services company. We would like to assure npower customers that there are no changes to tariffs, products or our terms and conditions.

It will be a long process of many months before the two businesses can combine into one – including getting the necessary competition authority approval – so for now it is business as usual.

Find out more about the merger

Community activity

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Warm Home Discount

Find out if you're eligible for an annual benefit of £140 (Inclusive of VAT) on your electricity bill, with the Warm Home Discount scheme.

Learn more about Warm Home Discount

Help with heating repairs

If you own your own home you could qualify for funding to repair or replace your heating system, from Health Through Warmth.

Find out more

npower supporting Macmillan

Supporting Macmillan

Do you know someone living with cancer who needs help with their energy bills? We may be able to help.

See how we can help