Gas and electricity for your home
Iresa customers
If you’re with Iresa, you don’t need to do anything until a new supplier is appointed – they’ll get in touch with you. Ofgem advises that you just take a meter reading. You’ll find more information on the Ofgem website.
Our customer offers
Free Take Time Out annual membership worth £60
Our customer offers
BT At home – TV & Broadband
Thinking of changing your Broadband? Why not add a BT TV package and take full advantage of unlimited Broadband usage.
See the latest offers from BT
BT At home – Broadband
Log in to your npower online account to confirm you’re an npower customer - then you’ll be taken to BT’s site where you’ll find your BT Broadband & TV offers.
We’re not responsible for and don’t accept any liability in relation to the content of BT’s website or their products or services. Offers are subject to the terms and conditions of BT.
Log in and continue ContinueBT At home – TV & Broadband
Log in to your npower online account to confirm you’re an npower customer - then you’ll be taken to BT’s site where you’ll find your BT TV & Broadband offers.
We’re not responsible for and don’t accept any liability in relation to the content of BT’s website or their products or services. Offers are subject to the terms and conditions of BT.
Log in and continue ContinueThe Smart way to see your energy
Smart meters are the next generation of gas and electricity meters. Unlike traditional meters they communicate between your home and your energy supplier using a wireless network.
Find out moreSupporting you and the community
Could you qualify for a free oil boiler and home insulation?
“I’d been quoted £2,800 for a new boiler. Thanks to npower, I got it for free.” John Hunt, Norfolk.
Answer a few simple questions and you could have a warmer home and save money.
Need help repairing or replacing your heating system?
If you own your own home you could qualify for funding from Health Through Warmth
Macmillan Cancer Support
Do you know someone living with cancer who needs help with their energy bills? We may be able to help.
Find out more about Macmillan Cancer Support
npower plans to merge with SSE's domestic retail business in Great Britain
npower announced that it plans to merge with SSE's domestic retail business in Great Britain to create a major new energy supply and services company. We would like to assure npower customers that there are no changes to tariffs, products or our terms and conditions.
It will be a long process of many months before the two businesses can combine into one – including getting the necessary competition authority approval – so for now it is business as usual.
