Using your online account
Tips on managing payments and meter readings easily through your online account.
Common questions on how to view bills, update account details and more
Updating account details
Managing bills online
Did you know that you can manage your account online and resolve common issues quickly?
- Manage payments
- Download bills
- Set up meter reading reminders
- Provide meter readings
- View bills
- Change Direct Debit
New to your npower online account?
Activate your account now - it's easy and only takes a couple of minutes. All you need is your account number. You’ll find it on your bill, or in emails and letters we’ve sent you.
Related sections and actions
Help and support
Do what you need to do with your bills, payments and meter readings. And find more help if you need it.
Home and energy guides
We've put together some handy guides to help you with your everyday energy management.
Can't find your answer online?
To get you to the right person faster, please have your account number handy when you contact us.
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