Scheme closure notification

We’ve had to make the difficult decision to close our Health Through Warmth scheme, which helps vulnerable people by funding and installing heating to help them stay warm at home.

All applications made to the scheme that have had funding confirmed will continue, and our team will support existing clients until June 2020. However, we will not be able to accept new referrals or offer funding for applications that have been received but not approved.

npower is now owned by E.ON, which itself provides schemes to support vulnerable customers. Anyone needing help to repair gas boilers or replace appliances can visit E.ON's energy fund for more information.

We would like to take this opportunity to thank the range of organisations, charities and people whose support has been fundamental to the scheme’s success.

How we use your information

For more details on how we use your information and who we share it with, as well as understanding your rights, please see our privacy policy (PDF, 71KB).