Did you know you can often solve your query in your online account? 

  • See your bills
  • Make payments
  • Send meter readings and set reminders
  • Set up a Direct Debit
  • See your energy usage

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Not got an online account? 

It's easy and it only take a couple of minutes to activate your online account.

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Help & support 

Do what you need to do with your bills, payments and meter readings. And find more help if you need it.

Go to help & support

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How to save money on your energy bills 

From checking you’re on the right type of meter for you, to changing the way you pay your bill - see if there are ways you could be saving money on your energy.

Find out more

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Questions we get asked 

Can't find the answer you need? Search our frequently asked questions.

See all FAQs