Ways to pay

Debit or credit card

You can pay your bill online using a debit or credit card. Log in with your online account or use your account number and personal details.

Or use the automated payment option on 0800 073 3000.

Online or telephone banking

To pay this way, please use these details:

Sort code: 62-30-09
Account number: 00000000

Make sure you use your npower account number as the reference so that we can credit the payment to your account. Your bank may charge you for this service.

At any bank

Simply fill in the payment slip on your bill or reminder letter and take it with your payment to any bank. Some banks charge you for paying your bill this way.

Post Office

You can pay by cash or cheque at any Post Office. Take your bill or payment card with you and make your cheque payable to Post Office Ltd. Payments by cheque will take several days to reach your account.

Payzone or PayPoint

You can pay your bill or make payments towards your next one free of charge at any authorised Payzone or PayPoint agent. Don’t forget, they only accept cash.

By post

To pay by post, please make sure your cheque is payable to ‘npower’ and your account number is written on the back, then send it with your payment slip to:

Payment Processing Centre
PO Box 203
LS14 3WE

We don’t accept post-dated cheques or cash through the post.

Other ways to pay

Regular payment plans

We can help arrange a plan for you to make regular payments to cover the cost of the energy you'll use in future and any debt that you may have on your account already. If you're interested in setting up a plan, just get in touch and we can help you get started.


With a prepayment meter, you pay for your energy as you use it. You make the payment by inserting a topped up key or card into the meter.We can set your meter to cover any debt, taking into account how much you can afford, over several weeks or months.

Find out more about prepayment meters

Pay by Direct Debit

Direct Debit helps spread your energy cost by splitting it into regular payments, which can help save you time and money. We can set you up on Direct Debit in three easy steps.

Find out more about Direct Debit

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Related sections and actions

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Bills and payments 

Find the help you need with your bills, payments and meter readings.

Go to bills and payments

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Support with paying your energy bill 

If you need extra support with paying your bills, or you’re in debt, we can help.

Find out how we can help