Our prices have changed

If you’re on one of our standard variable tariffs, our gas and electricity prices changed on 1 April 2020 in line with Ofgem’s default tariff price cap. Find out why and how it affects you.

View price change details

What can we help you with today?

Did you know that you can manage your account online and resolve common issues quickly?

  • Manage payments
  • Download bills
  • Set up meter reading reminders
  • Provide meter readings
  • View bills
  • Change Direct Debit

Log in to your account

New to your npower online account?

Activate your account now - it's easy and only takes a couple of minutes. All you need is your account number. You’ll find it on your bill, or in emails and letters we’ve sent you.

Activate your account now

Guides to help you save money and time

We’ve put together some handy guides to help you with your everyday energy management.

View our guides

Energy saving guides