How do I report a gas leak?

If you smell gas:

  • Turn off the gas meter by turning the valve at right angles to the gas pipe
  • Open all windows and doors and keep them open until the leak is repaired
  • Don't smoke or use electrical switches, matches or naked flames
  • Call the National Grid Emergency Line  0800 111 999
  • Make sure someone's at home when the emergency engineer arrives
  • Call the Fire Service on 999 if fire breaks out

You can learn more about Gas Safety in your home with npower.