Activate your online account

Activating your online account is easy and only takes a couple of minutes. All you’ll need is your account number, you’ll find it on your bill, or in emails and letters we’ve sent you.

Your account information

Where can I find this?

Choose your login details

This must contain:
- At least 1 number
- At least one letter
- and is between 7 and 20 characters.

With an online account you’ll get:

  • Online billing
  • Important account information by email
  • FREE text or email notifications
  • Meter read reminders*
  • Update your personal details
  • Set up and manage Direct Debits
  • Fully secure online payments

(*Not required for customers with Smart meters)