How to book your Smart meter appointment

Getting your Smart meter

  • Answer a few questions about your home to check if we can fit a Smart meter
  • Pick a time and date that suits you
  • Check your contact details are up to date so we can get in touch with you
  • Choose how regulary you'd like us to collect your data

Log in to your online account to book your Smart meter appointment - if you don’t have one, you can use your account number. It only takes a few minutes.

Request a Smart meter

About the installation

  • It'll take around an hour per meter to install
  • You or another adult will need to be present - even if your meter is outside
  • We'll need to turn off your gas and electricity for safety checks

What you'll get

Your new gas and electricity Smart meter + A Smart Energy Display (SED)

Your new gas and electricity Smart meter

A Smart Energy Display
(SED)