Cancellation of all Smart meter installation appointments

Unfortunately, because of the current situation with coronavirus (COVID-19), we have decided to cancel all Smart meter installation appointments and we won't be taking any new bookings at the moment.

The health and safety of our customers and employees is our highest priority right now and we'll be in touch later on to rebook your appointment. We're sorry for any inconvenience this causes, but feel it's for the best.

If you're on a tariff where you need to have a Smart meter fitted, don't worry if you haven't got yours yet. We'll let you know when we can do this for you and your tariff will stay the same in the meantime.

Find out what we're doing about the coronavirus