Sorry, you can’t book a Smart meter appointment right now

npower is now part of the E.ON group. Our customers are gradually being moved over to become customers of E.ON Next, and we aren’t currently taking Smart meter bookings on We’ll keep you informed about your move to E.ON Next, and once it’s complete E.ON Next will contact you when they're installing Smart meters in your area.  

More about npower and E.ON Next  

A government initiative

Smart meter installation is the first step in replacing the UK’s aging energy system with a new Smart energy infrastructure, helping us reduce carbon emissions.

Heading towards a Smarter future

Many of us have already got smartphones and smart TVs. In the future, more of our everyday appliances will use smart technology. Smart meters pave the way for smarter, more energy efficient homes right across the UK.

Illustration of a  smart meter

Upgrading our energy system 

The Smart meter roll out will help Britain be more energy efficient, manage our finite energy sources better and play our part in the global bid to tackle climate change.

Smart meters are not compulsory, but the information they give us will make us more aware of the energy we use, showing us where we can be more efficient, change our behaviour to reduce usage, and save money.
Upgrading Britains energy system

Moving to a new Smart grid 

The Smart grid will have greater capacity to cope with our energy demands as smart technology changes the way we live, work and travel.

It will also provide secure, reliable energy to all, tackle power cuts faster and make the UK a greener, more energy efficient nation.

Find out more at

City nightscape