Getting the most from your Smart meter
Get to know the Smart display better plus learn how the new features of Smart metering can help reduce your usage and your bills.
Know your Smart energy displayYour Smart energy display is the key to understanding your Smart meter. It quickly and easily shows you how much energy you’re using and how much it’s costing.
The more you use your Smart energy display, the more it can help you save energy and money.
Accessible in-home display for the blind and partially sighted
This RNIB Tried and Tested in-home display speaks the contents of each screen. It shows you how much energy you're using in pounds and pence or kWh, and can help you save money.
Tips to help save energy and moneyYour Smart meter means no more estimated bills* and better visibility of the energy you use and pay for.
Here are three easy steps to monitoring your energy use:
We can help show you how and where to save money by reducing wasted energy when you choose Super Smart and consent to half-hourly data.
*You'll only receive an estimated bill if there's a problem collecting a reading.
Please take a few minutes to tell us about your Smart meter experience. We’d like to hear your thoughts on how you were contacted, how the installation went and anything else that would help improve things.
Give us your feedback online
We have commissioned an independent research agency, Facts International, to speak to our customers to ensure we are delivering a great customer experience – as well as to ensure that we’re fitting Smart meters in line with the Smart Meter Installation Code of Practice. Facts will be calling many of our customers soon after their meters are installed. Your help is appreciated. View more information on the code.