Getting your Smart meter

  • Log in to your online account to book your Smart meter appointment - if you don’t have one, you can use your account number. It only takes a few minutes.
  • Answer a few questions about your home to check if we can fit a Smart meter
  • Pick a time and date that suits you
  • Check your contact details are up to date so we can get in touch with you

Get your Smart meter

About the installation

  • It'll take up to two hours
  • You or another adult will need to be present - even if your meter is outside
  • We'll need to turn off your gas and electricity for safety checks

What you'll get 

  • A new gas and electricity Smart meter
  • A Smart Energy Display (SED)
Upgrading Britains energy system

Get your Smart meter

Join millions of other households with a Smart meter and make it easier to see where you could save money. Find out more about Smart meters.