It's business as usual

Don't worry, nothing changes today for npower customers. The combination of the two companies is a unique opportunity to build a new sustainably successful company in the UK, enabling customers to take advantage of smart, sustainable, and personalised energy solutions.

If you're already a customer, you don't need to do anything. For now, there's no change to your account - you'll still be supplied, supported and provided with a Smart meter by npower. And if things change in the future, we will contact you directly.

If you're thinking of becoming a customer, welcome to npower - we're still offering the same great rates and tariffs that we were before.