Moving your boiler care

If you have boiler care and are moving home, you will need to let us know separately by phone. Your boiler cover will not automatically move with you when you move home.
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Call us on:

0800 316 8558 or 0330 100 8658

We're open:

Monday to Friday from 8:00am to 8:00pm, Saturday from 8:00am to 6:00pm.

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When you call, please make sure you have:

  • Your membership number and your existing address
  • The date you're moving into your new home
  • Your new address
  • Your contact number and, if there is one, the best time for us to call
  • The make and model of your new boiler if you know it

Find out more about boiler and heating care

Other things you might be interested in

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Moving home 

It can be stressful, but by moving online, using our handy guides or reading our FAQs, moving your energy couldn't be easier.

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Guide to moving home 

Following our easy, five-step guide to moving home will help make the move even easier.

Guide to moving home

Find out more about boiler and heating care 

Learn about our range of boiler products for homeowners and landlords. Plus get some handy tips for your home.

Boiler and heating care