Call us on:

0800 316 8558 or 0330 100 8658

We're open:

Monday to Friday from 8:00am to 8:00pm, Saturday from 8:00am to 6:00pm.

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When you call, please make sure you have:

  • Your membership number and your existing address
  • The date you're moving into your new home
  • Your new address
  • Your contact number and, if there is one, the best time for us to call
  • The make and model of your new boiler if you know it

Find out more about boiler and heating care

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