Moving home

Take the stress out of moving home and take your existing tariff with you. It's quick and simple to tell us you're moving. You can tell us up to 28 days before you move.
A couple moving into a new home
A couple use a tablet device surrounded by packing boxes

Already an npower customer? 

Tell us if you've moved home, or you're going to be moving soon. You can let us know up to 28 days before you move.

Move home

Two women moving a sofa in their new home

New to npower? 

If you're moving into a property we supply, get it switched to your name.

Move in

A person holding pound coins in their hand

Prepayment meter? 

Let us know if you've got a prepayment meter, or if there's one in your new home.

Contact us

Not joined us yet? 

Choose from our range of fixed and variable tariffs, and get your energy sorted at your new home.

Get a quote

A couple moving furniture in their new home
Estate agent showing a couple a property

Moving a tenant? 

If you're a landlord, letting agent or housing association, it's easy to tell us when there’s someone moving in or out of a property.

Move a tenant in or out

Other things you might be interested in

A couple check a list whilst packing boxes

Moving home checklist 

Read our handy checklist to tick off who you need to tell about your move.

Moving home checklist (PDF, 86KB)

An engineer inspecting a boiler

Moving your boiler care 

When you move, your boiler care won't automatically come with you. You'll need to contact our dedicated team directly.

Moving your boiler care

Notify us of a bereavement 

Our specialist Bereavement Team is trained to help you as much as we can and will support you through this difficult time.

Notify us