Moving home
Already an npower customer?
Tell us if you've moved home, or you're going to be moving soon. You can let us know up to 28 days before you move.
New to npower?
If you're moving into a property we supply, get it switched to your name.
Prepayment meter?
Let us know if you've got a prepayment meter, or if there's one in your new home.
Not joined us yet?
Choose from our range of fixed and variable tariffs, and get your energy sorted at your new home.
Moving a tenant?
If you're a landlord, letting agent or housing association, it's easy to tell us when there’s someone moving in or out of a property.
Questions we get asked
Other things you might be interested in
Moving home checklist
Read our handy checklist to tick off who you need to tell about your move.
Moving your boiler care
When you move, your boiler care won't automatically come with you. You'll need to contact our dedicated team directly.
Notify us of a bereavement
Our specialist Bereavement Team is trained to help you as much as we can and will support you through this difficult time.
