• 1About
    you
  • 2The site
    you're leaving
  • 3Who's
    moving in
  • 4Your
    new site
  • 5Review
    and submit
  • 6Thank you

1 About you


We're going to ask about you, about the site you're leaving, who is taking over responsibility for it and where you're going.

* denotes a required field


Need help? Call us at any point

0800 316 0531

Why do I need to fill out this form?

  • To give you an accurate final bill
  • To promptly finalise your account
  • To ensure you do not get billed for time you are not at the property

To complete this form you will need:

  • Your npower account name
  • Your npower account number Question mark
  • Your meter readings Question mark
  • A forwarding address
  • Your meter point administration number (MPAN) Question mark
  • Your meter point reference number (MPRN) Question mark

What happens next?

  • You'll be assigned an account manager who will take you through the process