Bills and payments

Do what you need to do with your bills, payments and meter readings. And find more help below if you need it.

What else can we help you with?


Questions we get asked

Our commitment to billing standards

From switching, to bills and refunds - find out what you can expect from us.

Backbilling of our residential customers

Energy UK code of practice for accurate bills

Energy UK code of practice for accurate bills scenarios

Contact information