Energy-saving improvements

Could you reduce your energy bills and have a warmer home? It's easy to find out with our eligibility checker.

Check your eligibility

What is the ECO scheme?

The Energy Company Obligation (ECO) is a government, energy efficiency scheme in Great Britain to help reduce carbon emissions and tackle fuel poverty. 

The energy efficient products available through the ECO scheme include loft insulation, cavity wall insulation and boilers. 

How does the ECO scheme work?

The Energy Company Obligation (ECO) scheme could give you free or subsidised energy-saving home improvements in just a few easy steps.

Here's how it works:

  1. Check your eligibility – It only takes a few minutes to fill out the form to see if you and your home qualifies.
  2. If you’re eligible, you can book a survey with our trusted installer. After this, you’ll find out whether your home is suitable for free or subsidised home improvements and any funding that might be available.
  3. Complete your installation. This usually takes around 1-2 days depending on your property and the work required.

How do I qualify for the ECO scheme?

You could qualify for free home energy improvements under the Energy Company Obligation (ECO) scheme based on:

  • Your property type
  • The government benefits you or someone living in your home receives.

(other qualifying criteria applies)

Do I need to be an npower customer to benefit from the ECO scheme?

No. You don’t have to be an npower customer to apply.

What products are on offer under the ECO scheme?

Since the launch of the ECO scheme, npower and our approved provider have been offering to customers who qualify and have a need for it, free or subsidised gas and oil boilers, free cavity wall insulation and free loft insulation.

You can see if you qualify under the government's Energy Company Obligation (ECO) scheme by completing our online application form. If you are and you’d like to progress this application further you can choose whether or not you want us to pass your information to our trusted provider 0800 Repair^ who may be able to help you further.

^0800 Repair is a trading name of Pacifica Group Ltd.

What happens to my data?

By completing the form and submitting your data to us, you agree that it may be transferred to a third party provider for the purpose of processing your information and contacting you to discuss your enquiry further. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this data protection statement.

Have a different question?

View more Frequently Asked Questions about The Energy Company Obligation (ECO).

John - Npower customer

97% of our customers think we did a great job

We’ve helped thousands of people, like John, through the government’s Energy Company Obligation (ECO) scheme


97% Based on 1433 interviews with customers who had a boiler, cavity or loft installation from npower between January 2017 and December 2017 as part of the Energy Companies Obligation.

Free / subsidised boilers

If you meet the right criteria, you could qualify for a free or subsidised boiler

More about free / subsidised boilers

Free Insulation

Yes, if you meet the right criteria, you can qualify for free insulation.

More about free insulation