Moving home 

It can often be stressful, but by moving online, using our handy guides or reading our FAQs, moving your energy couldn't be easier.

Already an npower customer?

Tell us if you've just moved home, or you're going to be moving soon.

Move home

New to npower?

If you're moving into a property we supply, get it switched to your name.

Move in

Prepayment meter?

Let us know if you've got a prepayment meter or if you're moving into a home with a prepayment meter.

Contact us


Tell us about your move using just your npower account number

Are you a landlord, letting agent or housing association? Tell us about a tenant moving in or out

Not a customer yet? Get a quote for your new home

Notifying us of a bereavement: Get in touch with our dedicated team

Questions we get asked

Get more with Energy +

Our customers enjoy a range of offers, no matter which tariff they're on.

You get more than just energy with us.

See Energy + offers

Terms, conditions and restrictions apply.