Set up meter read reminders

We can send reminders by email or SMS when it’s time to read your meter, so you don’t have to worry. And you get more accurate bills for every reading you send.

Set up meter read reminders

Send your meter reading now

Send us regular meter readings and we can give you more accurate bills.

Send your meter reading

The benefits of setting up a meter read reminder

  • An email or text reminder when it’s time to read your meter
  • Send regular readings for more accurate bills
  • 3 days to send your readings before your bill is made

It’s easy to get meter read reminders – just turn them on in your online account preferences. Not got one? Activate your account now and we’ll automatically turn reminders on.

Set up meter read reminders

Remember – even if you send regular meter readings, we still have to come and check your meter’s safe once every two years. Sometimes we’ll take readings as well, and use these to make your bills. You won’t get a meter read reminder if this happens.

Smart tip

Say goodbye to sending meter readings

If you get a Smart meter you won't have to read and send meter readings. Your Smart meter regularly reports back on your energy usage, so your bills will be more accurate (unless there's a problem collecting a reading).

Find out more about Smart meters

Other things you might be interested in

Two hands clasped together

Help & support 

Do what you need to do with your bills, payments and meter readings. And find more help if you need it.

Go to help & support

Young man using a smartphone at a desk

What do you want to do? 

Can't find your answer online?