Meter readings
Ways to send a meter reading
No need to log in or register
You can send your readings online - all you need is your account number.
Phone
You can send a meter reading any time using our automated phone service. Just call 0800 073 3000 or 0330 100 3000 and have your account number to hand.
Terms and conditions
Meter readings: We’ll use the reading(s) you supply to produce your next bill whenever it is possible to do so. There may be some circumstances when it is not possible to use your meter readings and in this case we will estimate your consumption. Our agents will still require access to your meter to take readings and for safety checks. The meter reads you supply will be in addition to our own meter reads and will be used to provide the most up-to-date view on your statement.
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