Update your account details
If you've registered for an online account, just log in and view your 'Profile'
New to your npower online account?
Activate your account now - it's easy and only takes a couple of minutes. All you need is your account number. You’ll find it on your bill, or in emails and letters we’ve sent you.
Related sections and actions
It can be stressful, but by moving online, using our handy guides or reading our FAQs, moving your energy couldn't be easier.
Following our easy, five-step guide to moving home will help make the move even easier.
When you move, your boiler care won't automatically come with you. You'll need to contact our dedicated team directly.