Update your account details
It's important to keep your account details up to date. It's quick and easy to do this online.
If you've registered for an online account, just log in and view your 'Profile'
- Change your personal details
- Update your contact information
- Choose how to receive notifications
- Set up meter reading reminders
New to your npower online account?
Activate your account now - it's easy and only takes a couple of minutes. All you need is your account number. You’ll find it on your bill, or in emails and letters we’ve sent you.
Related sections and actions
Moving home
It can be stressful, but by moving online, using our handy guides or reading our FAQs, moving your energy couldn't be easier.
Guide to moving home
Following our easy, five-step guide to moving home will help make the move even easier.
Moving your boiler care
When you move, your boiler care won't automatically come with you. You'll need to contact our dedicated team directly.
