Activate your online account

Easy to use and secure. Get started straightaway

Online meter readings, bills, and payments put you in control of your energy. You’ll get a forecast of your future energy usage, and see how you compare with similar npower households.

Check out old bills, view your new bill

Online bills

All your bills from the last 2 years – whenever you want, wherever you are. We'll also send you an email or SMS as soon as your new bill is ready.

Keep a track with your energy usage toolkit

Avoid unwanted surprises when you get your bill. See how much gas and electricity you’ve used - and predict what you’ll use in the future. Compare your usage with other homes like yours, plus get personalised energy saving advice that could save you money.

Keep on top of your energy usage with Energy Tracker
Want to send us a meter reading

Send your meter readings online

It only takes a minute or two. Sending us your readings each month gets you more accurate bills.

Need a nudge when it’s time to get a reading?

To get the most accurate bills, it’s not just how often you send your meter readings, but when you send them. We can drop you an email or a SMS reminder to let you know when it’s time. So that’s one thing off your mind.

Need a meter read reminder?
Stay in control of your energy

Stay in control of your energy

Set up and manage your Direct Debits online, update your details, and make extra payments when you want to – do it all online. At home, or on the move - it’s secure, and it’s really easy. Whether you’re on a tablet, mobile, desktop or laptop.

Need help with something?

Whether you need more help looking after your account online, or something else – just go to our Help & Support. Or you can search our FAQs.

Our mobile app just got even better

Brand new look. Brand new interactive Timeline.

How do I get it?