Find which local electricity distribution network operator is responsible for the power supply in your area.
Call 105 to report a power cut
If there’s a power cut in your area, simply call 105 for free, to get in touch with your local Distribution Network Operator.
In England, Scotland and Wales, there are six Distribution Network Operators (DNO) and several Independent Distribution Network Operators (IDNO) that operate in different geographical regions. DNOs and IDNOs are each responsible for ensuring that homes and businesses have electricity 24 hours a day, 365 days a year.
We may monitor and/or record calls for security, quality or training purposes. Calling us on a 0800 number should be free from all mobiles and generally free from all landlines. Calling us on a 0330 number will cost you no more than 01 or 02 numbers from landlines or mobiles. If you get ‘inclusive minutes’ with your package, calls to a 0330 number will be part of these.
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