Call 105 to report a power cut

If there’s a power cut in your area, simply call 105 for free, to get in touch with your local Distribution Network Operator.

In England, Scotland and Wales, there are six Distribution Network Operators (DNO) and several Independent Distribution Network Operators (IDNO) that operate in different geographical regions. DNOs and IDNOs are each responsible for ensuring that homes and businesses have electricity 24 hours a day, 365 days a year.

Power Cut Call 105

Distribution Network Operators

Distribution Network Operator Short code Area covered Website/email Address for supply loss
UK Power Networks 10 East of England ukpowernetworks.co.uk
UK Power Networks, Customer Care, Fore Hamlet, Ipswich, Suffolk, IP3 8AA
Western Power Distribution 11 East Midlands

westernpower.co.uk

info@westernpower.co.uk

Western Power Distribution, Information Centre, Avonbank, Feeder Road, Bristol, BS2 0TB
UK Power Networks 12 London ukpowernetworks.co.uk
UK Power Networks, Customer Care, Fore Hamlet, Ipswich, Suffolk, IP3 8AA
Scottish Power Energy Networks 13 Cheshire, Merseyside, North Wales and North Shropshire spenergynetworks.co.uk
SP Energy Networks, Customer Contact Team, ScottishPower House, 320 St Vincent Street, Glasgow, G2 5AD
Western Power Distribution 14 West Midlands

westernpower.co.uk

info@westernpower.co.uk

Western Power Distribution, Information Centre, Avonbank, Feeder Road, Bristol, BS2 0TB
Northern Powergrid 15 North East & North Yorkshire northernpowergrid.com Northern Powergrid, Customer Relations, Manor House, Station Road, Penshaw, Houghton le Spring, DH4 7LA
Electricity North West 16 North West England

enwl.co.uk/contact

enquiries@enwl.co.uk

Electricity North West, 304 Bridgewater Place, Birchwood Park, Warrington, WA3 6XG
Scottish and Southern
Electricity Networks
17 North of Scotland ssen.co.uk
Scottish Hydro Electric Power Distribution, Network Management Centre, 2nd Floor, Inveralmond House, 200 Dunkeld Road, Perth, PH1 3AQ
Scottish Power Energy Networks 18 Central & Southern Scotland spenergynetworks.co.uk SP Energy Networks, Customer Contact Team, ScottishPower House, 320 St Vincent Street, Glasgow, G2 5AD
UK Power Networks 19 South East England ukpowernetworks.co.uk UK Power Networks, Customer Care, Fore Hamlet, Ipswich, Suffolk, IP3 8AA
Scottish and Southern
Electricity Networks
20 Central Southern England ssen.co.uk Southern Electric Power Distribution, Network Management Centre, Walton Road, Cosham, Portsmouth, PO6 1UJ
Western Power Distribution 21 South Wales

westernpower.co.uk

info@westernpower.co.uk

Western Power Distribution, Information Centre, Avonbank, Feeder Road, Bristol, BS2 0TB
Western Power Distribution 22 South West England

westernpower.co.uk

info@westernpower.co.uk

Western Power Distribution, Information Centre, Avonbank, Feeder Road, Bristol, BS2 0TB
Northern Powergrid 23 Yorkshire & Northern Lincolnshire northernpowergrid.com Northern Powergrid, Customer Relations, Manor House, Station Road, Penshaw, Houghton le Spring, DH4 7LA
GTC (Independent Power Networks Limited) 24

gtc-uk.co.uk

electricity_no_supply@gtc-uk.co.uk

GTC, Synergy House, Woolpit Business Park, Woolpit, Bury St Edmunds, Suffolk, IP30 9UP
ESP Electricity 25

www.espug.com

especontrol@espug.com

ESP Electricity, Bluebird House, Mole Business Park, Leatherhead, Surrey, KT22 7BA
Energetics 26

energetics-uk.com

electricityinfo@energetics-uk.com

Energetics, Fenick House, Lister Way, Hamilton International Technology Park, Glasgow, G72 0FT
GTC (Electricity Network Company Limited) 27

gtc-uk.co.uk

electricity_no_supply@gtc-uk.co.uk

GTC, Synergy House, Woolpit Business Park, Woolpit, Bury St Edmunds, Suffolk, IP30 9UP
Harlaxton Energy Networks 29

harlaxtonenergynetworks.co.uk

emergency@harlaxtonenergynetworks.com

Harlaxton Energy Networks, Toll Bar Road, Marston, Grantham, Lincs, NG32 2HT
Leep Electricity Networks 30

leeputilities.co.uk/electricity

electricity@leeputilities.co.uk

Leep Electricity Networks, MediaCityUK, M50 2EQ
UK Power Distribution 31

ukpowerdistribution.co.uk

frankwelsh@ukpowerdistribution.co.uk

UK Power Distribution, Head Office, 6500 Daresbury Park, Warrington, Cheshire, WA4 4GE
Energy Assets Networks 32

energyassetsnetworks.co.uk

controlroomEAN@energyassets.co.uk

Energy Assets Networks, Ship Canal House, 98 King Street, Manchester, M2 4WU
Eclipse Power Networks 33 eclipsepower.co.uk
Eclipse Power Networks Limited, 25 Olney Office Park, Olney, MK46 5FP
Murphy Power Distribution 34 murphypowerdistribution.co.uk
Murphy Power Distribution, Hawks Green Lane, Cannock, Staffordshire WS11 7LH
Fulcrum Electricity Assets 35 fulcrum.co.uk
Fulcrum Electricity Assets, 2 Europa View, Sheffield Business Park, Sheffield, United Kingdom, S9 1XH
Vattenfall Networks 36 networks.vattenfall.co.uk
Vattenfall Networks, Beaumont Bridge House, 181 Queen Victoria Street, London, EC4V 4EG