Electricity Distribution Network Operators
Call 105 to report a power cut
If there’s a power cut in your area, simply call 105 for free, to get in touch with your local Distribution Network Operator.
In England, Scotland and Wales, there are six Distribution Network Operators (DNO) and several Independent Distribution Network Operators (IDNO) that operate in different geographical regions. DNOs and IDNOs are each responsible for ensuring that homes and businesses have electricity 24 hours a day, 365 days a year.
Distribution Network Operators
Distribution Network Operator | Short code | Area covered | Website/email | Address for supply loss |
---|---|---|---|---|
UK Power Networks |
Short code10 |
Area coveredEast of England |
Website/emailukpowernetworks.co.uk |
Address for supply lossUK Power Networks, Customer Care, Fore Hamlet, Ipswich, Suffolk, IP3 8AA |
Western Power Distribution |
Short code11 |
Area coveredEast Midlands |
Website/email
|
Address for supply lossWestern Power Distribution, Information Centre, Avonbank, Feeder Road, Bristol, BS2 0TB |
UK Power Networks |
Short code12 |
Area coveredLondon |
Website/emailukpowernetworks.co.uk |
Address for supply lossUK Power Networks, Customer Care, Fore Hamlet, Ipswich, Suffolk, IP3 8AA |
Scottish Power Energy Networks |
Short code13 |
Area coveredCheshire, Merseyside, North Wales and North Shropshire |
Website/emailspenergynetworks.co.uk |
Address for supply lossSP Energy Networks, Customer Contact Team, ScottishPower House, 320 St Vincent Street, Glasgow, G2 5AD |
Western Power Distribution |
Short code14 |
Area coveredWest Midlands |
Website/email
|
Address for supply lossWestern Power Distribution, Information Centre, Avonbank, Feeder Road, Bristol, BS2 0TB |
Northern Powergrid |
Short code15 |
Area coveredNorth East & North Yorkshire |
Website/emailnorthernpowergrid.com |
Address for supply lossNorthern Powergrid, Customer Relations, Manor House, Station Road, Penshaw, Houghton le Spring, DH4 7LA |
Electricity North West |
Short code16 |
Area coveredNorth West England |
Website/email
|
Address for supply lossElectricity North West, 304 Bridgewater Place, Birchwood Park, Warrington, WA3 6XG |
Scottish and Southern Electricity Networks |
Short code17 |
Area coveredNorth of Scotland |
Website/emailssen.co.uk |
Address for supply lossScottish Hydro Electric Power Distribution, Network Management Centre, 2nd Floor, Inveralmond House, 200 Dunkeld Road, Perth, PH1 3AQ |
Scottish Power Energy Networks |
Short code18 |
Area coveredCentral & Southern Scotland |
Website/emailspenergynetworks.co.uk |
Address for supply lossSP Energy Networks, Customer Contact Team, ScottishPower House, 320 St Vincent Street, Glasgow, G2 5AD |
UK Power Networks |
Short code19 |
Area coveredSouth East England |
Website/emailukpowernetworks.co.uk |
Address for supply lossUK Power Networks, Customer Care, Fore Hamlet, Ipswich, Suffolk, IP3 8AA |
Scottish and Southern Electricity Networks |
Short code20 |
Area coveredCentral Southern England |
Website/emailssen.co.uk |
Address for supply lossSouthern Electric Power Distribution, Network Management Centre, Walton Road, Cosham, Portsmouth, PO6 1UJ |
Western Power Distribution |
Short code21 |
Area coveredSouth Wales |
Website/email
|
Address for supply lossWestern Power Distribution, Information Centre, Avonbank, Feeder Road, Bristol, BS2 0TB |
Western Power Distribution |
Short code22 |
Area coveredSouth West England |
Website/email
|
Address for supply lossWestern Power Distribution, Information Centre, Avonbank, Feeder Road, Bristol, BS2 0TB |
Northern Powergrid |
Short code23 |
Area coveredYorkshire & Northern Lincolnshire |
Website/emailnorthernpowergrid.com |
Address for supply lossNorthern Powergrid, Customer Relations, Manor House, Station Road, Penshaw, Houghton le Spring, DH4 7LA |
GTC (Independent Power Networks Limited) |
Short code24 |
Area covered |
Website/email |
Address for supply lossGTC, Synergy House, Woolpit Business Park, Woolpit, Bury St Edmunds, Suffolk, IP30 9UP |
ESP Electricity |
Short code25 |
Area covered |
Website/email |
Address for supply lossESP Electricity, Bluebird House, Mole Business Park, Leatherhead, Surrey, KT22 7BA |
Last Mile Electricity |
Short code26 |
Area covered |
Website/email
|
Address for supply lossLast Mile Electricity, Fenick House, Lister Way, Hamilton International Technology Park, Glasgow, G72 0FT |
GTC (Electricity Network Company Limited) |
Short code27 |
Area covered |
Website/email |
Address for supply lossGTC, Synergy House, Woolpit Business Park, Woolpit, Bury St Edmunds, Suffolk, IP30 9UP |
Harlaxton Energy Networks |
Short code29 |
Area covered |
Website/email |
Address for supply lossHarlaxton Energy Networks, Toll Bar Road, Marston, Grantham, Lincs, NG32 2HT |
Leep Electricity Networks |
Short code30 |
Area covered |
Website/email |
Address for supply lossLeep Electricity Networks, MediaCityUK, M50 2EQ |
UK Power Distribution |
Short code31 |
Area covered |
Website/email |
Address for supply lossUK Power Distribution, Head Office, 6500 Daresbury Park, Warrington, Cheshire, WA4 4GE |
Energy Assets Networks |
Short code32 |
Area covered |
Website/email |
Address for supply lossEnergy Assets Networks, Ship Canal House, 98 King Street, Manchester, M2 4WU |
Eclipse Power Networks |
Short code33 |
Area covered |
Website/email |
Address for supply lossEclipse Power Networks, 25 Osier Way, Olney Office Park, Olney, MK46 5FP Powerloss helpline: 01234 486487 |
Murphy Power Distribution |
Short code34 |
Area covered |
Website/email |
Address for supply lossMurphy Power Distribution, Hawks Green Lane, Cannock, Staffordshire WS11 7LH |
Fulcrum Electricity Assets |
Short code35 |
Area covered |
Website/email |
Address for supply lossFulcrum Electricity Assets, 2 Europa View, Sheffield Business Park, Sheffield, S9 1XH Powerloss helpline: 0808 1644714 |
Vattenfall Networks |
Short code36 |
Area covered |
Website/email |
Address for supply lossVattenfall Networks, Beaumont Bridge House, 181 Queen Victoria Street, London, EC4V 4EG |
Forbury Assets |
Short code37 |
Area covered |
Website/email
|
Address for supply lossForbury Assets, SSE Enterprise,1 Forbury Place, Forbury Road, Reading, Berkshire, RG1 3JH Powerloss helpline: 0800 107 6930 |