Our prices are changing

If you’re on one of our standard variable tariffs, our gas and electricity prices changed on 1 April 2019 in line with Ofgem’s default tariff price cap. Find out why it’s happening and how it will affect you.

View price change details

More information about energy tariffs and switching to npower

Our tariff charter

We’re always trying to improve our tariff information, so we came up with the Tariff Charter. It’s a commitment to you based on your feedback, and it includes advice from Which?

Download our tariff charter (PDF, 910KB)

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Help & support 

Do what you need to do with your bills, payments and meter readings. And find more help if you need it.

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Home and energy guides 

We've put together some handy guides to help you with your everyday energy management.

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