Energy tariffs and switching to npower

1. Where can I find out more information about my tariff?
2. Am I on your cheapest tariff?
3. Am I on the best tariff for my needs?

1. How do I switch to npower?
2. How long does it take to switch energy supplier?
3. I'm switching to npower. Do I need to notify my existing supplier?

1. Key contractual terms
2. Know your rights
3. Our price promise

1. Standards of service
2. Standards of conduct
3. Guaranteed standards of performance

1. Our price change
2. What is the Ofgem Default Price cap?

We’re always trying to improve our tariff information, so we came up with the Tariff Charter. It’s a commitment to you based on your feedback, and it includes advice from Which?

Download our tariff charter (PDF, 910KB)