Coronavirus (COVID-19)

We’re taking all necessary measures to help ensure the safety of our customers and employees.

Find out what we're doing about the coronavirus

npower is now part of the E.ON group

You can learn more about the changeover, and find answers to common questions, by visiting our dedicated page about npower and E.ON.

If you still have any questions about your account moving to E.ON, please get in touch.

Please don’t contact E.ON until you've been told your account has been moved across - our colleagues there won’t be able to help you until then.

Ways to get in touch with us

Our Live Chat is currently very busy, and you could be waiting longer than usual. You may find it quicker to try our frequently asked questions or visit the help and support section. To get you to the right person faster, please have your account number handy when you contact us.

Live Chat

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