Contact us about moving home
Longer than usual wait times
We’re taking all necessary measures to help ensure the safety of our customers and employees.
Tell us you're moving
Move your energy to a new home, or move in a tenant if you're a landlord. And find more information to help with your move.
Ways to get in touch with us
Our Live Chat is currently very busy, and you could be waiting longer than usual. You may find it quicker to try our frequently asked questions or visit the help and support section. To get you to the right person faster, please have your account number handy when you contact us.
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