Coronavirus (COVID-19)

We’re taking all necessary measures to help ensure the safety of our customers and employees.

Find out what we're doing about the coronavirus

More information on energy efficiency

Discover how you can make your home more energy efficient.

Learn more about energy efficiency

Ways to get in touch with us

To get you to the right person faster, please have your account number handy when you contact us.

Call us

0800 073 3000

or

0330 100 3000

We're open:

Monday to Friday from 9:00am to 5:00pm.

View call charge information

Minicom or textphone

Speech or hearing impaired customers can put 18001 in front of our phone number to use text relay at no extra cost. You can find out more on the Relay UK website.