Coronavirus (COVID-19)

We’re taking all necessary measures to help ensure the safety of our customers and employees.

Find out what we're doing about the coronavirus

More emergency and safety information

Find help and advice on gas, electricity, and carbon monoxide safety in your home.

See more emergency and safety information

Ways to get in touch with us

To get you to the right person faster, please have your account number handy when you contact us. If you've been told your account has moved - or is now moving - to E.ON Next, please contact E.ON Next with any questions.

Call us

Give us a call on: 

0800 073 3000

or

0330 100 3000

We're open:

Monday to Friday from 9:00am to 5:00pm.

View call charge information


If you have a problem with your meter outside of these times, call our emergency metering team on:

0800 048 0540

Open Monday to Friday 8pm to 8am, and from 6pm Saturday until 8am Monday.

View call charge information