Coronavirus (COVID-19)

We’re taking all necessary measures to help ensure the safety of our customers and employees.

Find out what we're doing about the coronavirus

More about bills and payments

Help with your bill, balance, payments and refunds.

See more about bills and payments

Ways to get in touch with us

To get you to the right person faster, please have your account number handy when you contact us. If you've been told your account has moved - or is now moving - to E.ON Next, please contact E.ON Next with any questions.