Our Bereavement Team is here to help you

We're committed to giving you as much support as we can. If you've suffered a personal loss recently, paperwork's probably the last thing on your mind at the moment. We'll do all we can to make any enquiries as easy as possible.

Our dedicated Bereavement Team is trained to make sure we're helping you as much as we can. They will support you through this difficult time.

To start the registration process you will need to gather the following information:

  • Your relationship to the deceased
  • The date the person passed away
  • The customer's address and account details
  • A contact phone number for you
  • Details about who'll be responsible for the account moving forwards


Contact the bereavement centre

To contact us after a bereavement, please call us:

Call us

0800 197 4033


0330 100 8633

We're open:

Monday to Friday from 9:00am to 5:00pm.

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