Ways to pay
Debit or credit card
You can pay your bill online using a debit or credit card. Log in with your online account or use your account number and personal details.
Or use the automated payment option on 0800 073 3000.
Online or telephone banking
To pay this way, please use these details:
Sort code: 62-30-09
Account number: 00000000
Make sure you use your npower account number as the reference so that we can credit the payment to your account. Your bank may charge you for this service.
At any bank
Simply fill in the payment slip on your bill or reminder letter and take it with your payment to any bank. Some banks charge you for paying your bill this way.
You can pay by cash or cheque at any Post Office. Take your bill or payment card with you and make your cheque payable to Post Office Ltd. Payments by cheque will take several days to reach your account.
Payzone or PayPoint
To pay by post, please make sure your cheque is payable to ‘npower’ and your account number is written on the back, then send it with your payment slip to:
Payment Processing Centre
PO Box 203
We don’t accept post-dated cheques or cash through the post.
Other ways to pay
Regular payment plans
We can help arrange a plan for you to make regular payments to cover the cost of the energy you'll use in future and any debt that you may have on your account already. If you're interested in setting up a plan, just get in touch and we can help you get started.
With a prepayment meter, you pay for your energy as you use it. You make the payment by inserting a topped up key or card into the meter.We can set your meter to cover any debt, taking into account how much you can afford, over several weeks or months.
Pay by Direct Debit
Direct Debit helps spread your energy cost by splitting it into regular payments, which can help save you time and money. We can set you up on Direct Debit in three easy steps.
Related sections and actions
Find the help you need with your bills, payments and meter readings.
If you need extra support with paying your bills, or you’re in debt, we can help.
More in this section
Can't find your answer online?
To get you to the right person faster, please have your account number handy when you contact us.