FAQ

Gas mechanical dial meter

A dial meter has a number of dials including one or two that are red, as shown in the above example.

To read your meter, note the main numbers only from left to right.

• Ignore any red dials.
• Adjacent dials turn in opposite directions.
• The number and position of dials may vary.
• If the pointer is between two figures, always read the lowest of the 2 numbers (so if the pointer is between 5 and 6, the number you read is 5).
• If the pointer is directly on a number, for example 7, look at the next dial to the right.
• If that dial on the right is between 9 and 0, you read 6 for the initial dial.
• If the dial on the right is between 0 and 1, you read 7 for the initial dial.

Electricity mechanical dial meter

A dial meter has a number of dials including one or two that are red, like the one above.

In order to read your meter, write down the numbers from left to right and follow these guidelines:

• Ignore any red dials.
• Adjacent dials turn in opposite directions.
• The number and position of dials may vary.
• If the pointer is between two figures, always read the lowest of the 2 numbers (so if the pointer is between 5 and 6, the number you read is 5).
• If the pointer is directly on a number, for example 7, look at the next dial to the right.
• If that dial on the right is between 9 and 0, you read 6 for the initial dial. If the dial on the right is between 0 and 1, you read 7 for the initial dial.
• Always provide any zeros to the left of the decimal point as part of your reading.