FAQ

Can I get letters from npower in another format?

If you'd like letters and other npower information in Braille or large print, please contact us from a landline on 0800 073 3000 or on 0330 100 3000 from a mobile.


Calling us on a 0800 number is normally free when you call from a landline but charges may vary if you use a mobile.Calling us on a 0330 number will cost you no more than 01 or 02 numbers from landlines or mobiles. If you get 'inclusive minutes' with your package, calls on a 0330 number will be part of these.