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Did you know that you can manage your account online and resolve common issues quickly?

  • Manage payments
  • Download bills
  • Set up meter reading reminders
  • Provide meter readings
  • View bills
  • Change Direct Debit

Log in to your account

New to your npower online account?

Activate your account now - it's easy and only takes a couple of minutes. All you need is your account number. You’ll find it on your bill, or in emails and letters we’ve sent you.

Activate your account now

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Help & support 

Do what you need to do with your bills, payments and meter readings. And find more help if you need it.

Go to help & support

What do you want to do? 

Home and energy guides 

We've put together some handy guides to help you with your everyday energy management.

View our guides