The TIL gives you all the information you need about a tariff in a
standard format, to let you easily compare products. Each TIL is
specific to the location of your property, fuel type (Gas or
Electricity) and payment method.
The TIL contains infromation about the tariff, such as, costs for
unit rates, standing charge costs, Tariff Comparison Rate (TCR),
Download all the terms and conditions relating to this tariff
There are some important things you should know about this tariff. We’ve put a
brief summary below for you, but please ensure you download and read all the
terms and conditions:
To see an estimate of how much you’d be paying with our Standard variable
Standard variable: This is a variable rate tariff that’s
available to new or existing customers with standard credit, Economy 7, or pre-payment meters paying by
monthly or quarterly Direct Debit, pre-payment, or receipt of bill. You’ll be
able to choose your billing method to either receive paper bills or manage your
account online with paperless billing. There is no time limit to this tariff,
leaving you free to switch at anytime without an early exit fees.
What is Economy 7?
Economy 7 is a tariff that provides lower cost electricity for 7
hours during the night (the 'off-peak' period) and higher cost
electricity during the day and evening (the 'peak period'). This
means that all electrical appliances that you use during the
off-peak period (for example, overnight water heating and storage
radiators/heaters, tumble dryers and washing machines) will cost
less to run compared to using them during the peak period.
Customers coming to the end of an npower fixed term and fixed price tariff will
automatically be moved to this Standard tariff unless they have actively
switched to another tariff.
Standing and Other Charges: This tariff has a standing charge. This applies, no matter how much
energy you use. In addition to paying standing charges and charges for the
energy you use, other charges may apply while you are a customer, such as costs
associated with recovering a debt from you or certain costs associated with
your meter. Please refer to the Standard terms and conditions above for full
A customer pays a standing charge separately to their energy usage.
It's for the cost of delivering and supplying energy to their home,
rather than energy usage. A standing charge may vary depending on
what tariff a customer is on and whether the supply relates to
electricity or gas.
Your daily standing charge will be discounted so that over a year
you'll receive a discount of £40 on your electricity charges and
£50 on your gas charges for paying by Direct Debit.
We'll reduce your daily standing charge and unit rates for paying by Direct Debit. How much of a discount you get will depend on how much energy you use.
If you stop paying by Direct Debit, you'll move on to the Receipt of Bill version of your tariff, with no discount. But we’ll let you know if this happens. Subject to change.
Meter read reminders: We’ll use the reading(s) you supply to
produce your next bill whenever possible. There may be some circumstances when
it isn’t possible to use your meter reading and in this case we’ll estimate
your consumption. Our agents will still require access to your meter to take
readings and for safety checks. The meter reads you supply will be in addition
to our own meter reads and will be used to provide the most up-to-date view on
Offer subject to availability and may be withdrawn, suspended or amended at any