Smart meters for businesses
Business Smart meters can help you monitor and reduce how much energy your business is using.
They let us take remote meter readings, which can help you manage your budget by ending estimated bills*.
* Unless there’s a problem collecting a reading
What is a business Smart meter?
A Smart meter is a gas or electricity meter that shows you how much energy your business is using in kilowatt hours (kWh). It also shares your energy usage directly with us. This saves you the hassle of taking meter readings and means you can wave goodbye to the uncertainty of estimated bills*.
What kit do I need for my Smart meter?
We’ll supply all the standard kit you need at no extra cost. If you get both fuels from us, this includes the following:
Smart electricity meter
Records your business electricity usage and refreshes your display every 10 seconds – giving you near real time data.
Smart Energy Display
This shows how much energy you’re using in kWh and gives you the chance to see where you could be saving energy and money.
If you only get one of your fuels with us, you'll need to contact your other energy supplier to set you up with a Smart meter for your other fuel type. Why not switch to npower for both fuels, call us or get a quote online.
*All of your bills will be based on your actual usage unless there is a problem collecting a reading.
Meeting the Smart Metering Installation Code of Practice
Your business is important to us. And that means we want to give you the best levels of service.
Our installation work meets the Ofgem-approved Smart Metering Installation Code of Practice (SMICoP).
SMICoP was developed to make sure you receive a high standard of service in all aspects of your Smart meter installation.
The Code of Practice covers:
- training and accreditation of the meter installers
- scheduling visits
- installation and testing of the system
- demonstrating how to operate your meter
- communication with you before, during and after installation
- fault resolution and feedback
We’ll write to you and let you know when we’re ready to install your Smart meter. Please use the contact details included on your installation letter to confirm that the installation date is ok with you.
See the Code of Practice (PDF, 1106KB)
Using your Smart meter to suit your business needs