Moving premises
Whether you're already a customer or new to npower, it's easy to tell us about your move.
Tell us if you have moved or are going to be moving soon.
If you’re moving to a property supplied by us, get set up.
It's easy to tell us when there’s someone moving in or out of a property.
A guide to moving business.
Frequently asked questions
- Why do you need my meter readings when I move?
- Why have you asked for the contact details of the incoming occupant or landlord?
- Why do you need my name on the account? I might not stay with npower?
- Will I need to set up a new contract if I change my business name, even if I’m staying in the same premises?
- Why am I still being billed for premises I’ve left?
- Why have you billed me from a different date to when I moved in/moved out?
- What if my new premises needs a new electrical or gas connection, a different type of supply or new metering?
Connection services
Does your new premise need a new electrical or gas connection, a different type of supply, or a new metering?
We're making business energy better
Different business energy plans
Fixed costs, flexible payment options, freedom to switch, we'll supply the energy tariff that works best for you.
Get more accurate bills
With a Smart meter we’ll be able to read your meter remotely and send you accurate bills. We may need to estimate your bill if there's a problem collecting a reading.
We pick up the phone faster
You've got better things to do than hang on the phone. So we promise to pick up quickly. Plus, we won't pass you from pillar to post.
