Send an online meter reading

You can use your account number or online account to log in.

Send a meter reading

View your bills

View bills in your online account.

View your bills

Can't find your answer online?

To get you to the right person faster, please have your account number handy when you contact us.

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Help and support 

Help and support for your business. Find information on bills, meter readings, loss of supply, our standards, and contacting us.

Go to help and support

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What else do you need help with? 

npower staff working at their desk

We pick up the phone faster 

You've got better things to do than hang on the phone. So we promise to pick up quickly. Plus, we won't pass you from pillar to post.

Contact us