Customer information
Can't find your answer online?
Live Chat opening times: Monday to Thursday from 8:30am to 5:30pm, Friday from 8:30am to 5:00pm. To get you to the right person faster, please have your account number handy when you contact us.
Help and support
Help and support for your business. Find information on bills, meter readings, loss of supply, our standards, and contacting us.
What else do you need help with?
We pick up the phone faster
You've got better things to do than hang on the phone. So we promise to pick up quickly. Plus, we won't pass you from pillar to post.