Confirm, cancel or rebook a Smart meter installation appointment

What you need

Please have your account number and your appointment letter to hand when you call.

Call our UK call centres

Call our business Smart meter team to confirm, cancel or rebook your installation appointment.

0800 980 9907

Lines are open Monday to Friday from 8:00am to 8:00pm, Saturday from 8:00am to 6:00pm.

View call charge information