npower is now part of the E.ON group

You can learn more about the changeover, and find answers to common questions, by visiting our dedicated page about npower and E.ON.

If you still have any questions about your account moving to E.ON, please get in touch.

Please don’t contact E.ON until you've been told your account has been moved across - our colleagues there won’t be able to help you until then.

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Please note: Our Live Chat and phone lines are very busy, and you could be waiting longer than usual while we help customers in immediate difficulty. There may be Government support available for your business so please take a few minutes to see if this could help you. We’re open Monday to Thursday from 8:30am to 5:30pm, Friday from 8:30am to 5:00pm.

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