npower is now part of the E.ON group

You can learn more about the changeover, and find answers to common questions, by visiting our dedicated page about npower and E.ON.

If you still have any questions about your account moving to E.ON, please get in touch.

Please don’t contact E.ON until you've been told your account has been moved across - our colleagues there won’t be able to help you until then.

Can't find your answer online?

Live Chat opening times: Monday to Thursday from 8:30am to 5:30pm, Friday from 8:30am to 5:00pm. To get you to the right person faster, please have your account number handy when you contact us.

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