If you’re leaving npower or moving to another location, you might well be in credit with us. If you are, you’ll be owed a business energy credit refund.

If you think that’s the case get in touch. If you have your account number and your last meter reading to hand – the meter reading given when you closed your account – it will make things quicker.

Call us on 0330 100 8100. If we recently let you know that we’ve moved your account to our new billing system, or if you’re joining npower Business as a new customer, the number is 0330 100 8100 (view call charges).

Send an online meter reading

You can use your account number or online account to log in.

Send a meter reading

View your bills

View bills in your online account.

View your bills

Can't find your answer online?

To get you to the right person faster, please have your account number handy when you contact us.

Related sections

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Help and support 

Help and support for your business. Find information on bills, meter readings, loss of supply, our standards, and contacting us.

Go to help and support

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What else do you need help with? 

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We pick up the phone faster 

You've got better things to do than hang on the phone. So we promise to pick up quickly. Plus, we won't pass you from pillar to post.

Contact us