Choose a topic

  1. Understanding your bill
  2. How to pay your business energy bill
  3. Backbilling micro businesses
  4. How to get a business energy credit refund
  5. Direct Debit explained

Frequently asked questions

  1. Where can I find my electricity supply number?
  2. What does debit mean?
  3. How can I give you my business electricity and gas meter readings?
  4. How do I contact you?
  5. Where can I find my account number?
  6. What help is available if I'm having trouble paying business bills?

Make a payment online

You can use your account number or online account to log in.

Make a payment

View your bills

With an online account you can view your bills online.

View your bills

Can't find your answer online?

Live Chat opening times: Monday to Thursday from 8:30am to 5:30pm, Friday from 8:30am to 5:00pm. To get you to the right person faster, please have your account number handy when you contact us.

Live Chat

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Live chat available

Related sections

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Help and support 

Help and support for your business. Find information on bills, meter readings, loss of supply, our standards, and contacting us.

Go to help and support

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What else do you need help with? 

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Products and services 

Products and services for business including new connections, loans, broadband, and energy saving lighting.

Products and services for business