Choose a topic

  1. Understanding your bill
  2. How to pay your business energy bill
  3. Backbilling micro businesses
  4. How to get a business energy credit refund
  5. Direct Debit explained

Frequently asked questions

  1. Where can I find my electricity supply number?
  2. What does debit mean?
  3. How can I give you my business electricity and gas meter readings?
  4. How do I contact you?
  5. Where can I find my account number?
  6. What help is available if I'm having trouble paying business bills?

Make a payment online

You can use your account number or online account to log in.

Make a payment

View your bills

With an online account you can view your bills online.

View your bills

Can't find your answer online?

To get you to the right person faster, please have your account number handy when you contact us.

Related sections

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Help and support 

Help and support for your business. Find information on bills, meter readings, loss of supply, our standards, and contacting us.

Go to help and support

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What else do you need help with? 

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We pick up the phone faster 

You've got better things to do than hang on the phone. So we promise to pick up quickly. Plus, we won't pass you from pillar to post.

Contact us