Make a payment online

You can use your account number or online account to log in.

Make a payment

View your bills

With an online account you can view your bills online.

View your bills

Can't find your answer online?

Live Chat opening times: Monday to Thursday from 8:30am to 5:30pm, Friday from 8:30am to 5:00pm. To get you to the right person faster, please have your account number handy when you contact us.

Live Chat

Sorry, live chat is currently unavailable

Live chat available

Related sections

Business colleagues shaking hands

Help and support 

Help and support for your business. Find information on bills, meter readings, loss of supply, our standards, and contacting us.

Go to help and support

npower staff working at their desk

We pick up the phone faster 

You've got better things to do than hang on the phone. So we promise to pick up quickly. Plus, we won't pass you from pillar to post.

Contact us