How do I contact you?
Existing npower customers
Small business helpline (electricity only): 0845 166 3360
Gas helpline: 0845 166 3320
If we recently let you know that we’ve moved your account to our new billing system, or if you’re joining npower Business as a new customer, the number is 0330 100 8100.
You can also Live Chat on your online account, or submit a general enquiry.
New to npower
Small business sales: 0845 072 3072
Lines are open Monday - Thursday 8:30am to 5:30pm, Friday 8:30am to 5pm
Call charges: The cost of calls to 0845 numbers may vary so please check with your provider for exact charges. Calls may be monitored and recorded for training and security purposes.